Shipping Policies
Welcome to Al Fakher World! We are pleased to offer you the best Al Fakher brand disposable e-cigarettes. To ensure a smooth shopping experience, please find our shipping policies below:
Processing times and shipping times
All orders are processed and shipped within 1-3 business days. Please note that we do not process or ship orders on weekends and public holidays.
Delivery time is usually 3-7 business days depending on your location and shipping method chosen. We ship our products directly from our European warehouse to ensure fast and reliable delivery.
Shipping methods and countries
We offer shipping across Europe and work with various shipping service providers to offer you flexible and reliable delivery options. Shipping takes place to Germany and most EU countries.
From an order value of 49,99 € we offer free shipping within Germany to. Orders below this value will incur shipping costs, which will be calculated at checkout.
We offer standard shipping for the following countries:
- Germany
- Belgium
- Netherlands
- Luxembourg
- France
- Italy
- Austria
- Poland
- Denmark
- Sweden
- Finland
- Czech Republic
- Slovakia
- Spain
- Portugal
- Greece
- Ireland
If your country is not on the list, please contact us for detailed information about shipping methods and costs.
Tracking
Once your order has been shipped, you will receive an email with the tracking number. You can check the status of your delivery at any time using the link in the email. Please note that tracking information may take 1-2 days to update.
Changes and Cancellations
You may change or cancel your order or shipping address at any time before shipping. Once the order has been shipped, no changes can be made.
Customs and taxes
There are no additional customs fees or import taxes for orders within the European Union. We take care of all the necessary formalities so that you receive your order stress-free.
If you have any further questions or require assistance, please contact our customer service at: [email protected].
Thank you for choosing Al Fakher World. We hope you enjoy our products!