Shipping Guidelines

Welcome to Al Fakher World! We are pleased to offer you the best disposable e-cigarettes from the Al Fakher brand. To ensure a smooth shopping experience, please find below our shipping policies:

Processing times and shipping duration

All orders are processed and dispatched within 1-3 working days. Please note that we do not process or dispatch orders at weekends and on public holidays.

The delivery time is usually 3-7 working days, depending on your location and the shipping method chosen. We dispatch our products directly from our European warehouse to ensure fast and reliable delivery.

Shipping methods and countries

We offer shipping across Europe and work with various shipping service providers to offer you flexible and reliable delivery options. Shipping is available to Germany and most EU countries.

From an order value of 49,99 € we offer Free delivery within Germany For orders below this value, shipping costs will apply, which will be calculated during checkout.

For the following countries, we offer standard shipping:

  • Germany
  • Belgium
  • Netherlands
  • Luxembourg
  • France
  • Italy
  • Austria
  • Poland
  • Denmark
  • Sweden
  • Finland
  • Czech Republic
  • Slovakia
  • Spain
  • Portugal
  • Greece
  • Ireland

If your country is not on the list, please contact us for detailed information on shipping methods and costs.

Shipment tracking

Once your order has been dispatched, you will receive an email with the tracking number. You can check the status of your delivery at any time via the link in the email. Please note that it may take 1-2 days for tracking information to be updated.

Changes and cancellations

You can change or cancel your order or delivery address at any time before it is shipped. Once the order has been shipped, no changes can be made.

Duties and taxes

For orders within the European Union, no additional customs duties or import taxes apply. We take care of all necessary formalities so that you can receive your order stress-free.

 

If you have any further questions or require assistance, please contact our customer service at: [email protected].

Thank you very much for choosing Al Fakher Welt. We wish you a lot of enjoyment with our products!