General terms and conditions of business

Welcome to Al Fakher World – your reliable provider of high-quality disposable e-cigarettes! By using our website and placing orders, you agree to the following Terms and Conditions. These terms and conditions apply to all purchases and services processed through our website. If you do not agree to the terms and conditions, please refrain from using our services.

1. Scope

These terms and conditions apply to all orders placed by customers through our website alfakherwelt.de give up. They regulate the contractual relationship between you as a buyer and us as a provider. By placing an order you agree to these Terms and Conditions.

2. Product offer and ordering process

Al Fakher World is a specialized online store for Al Fakher brand disposable e-cigarettes, including models such as Al Fakher Crown Bar 12000, Al Fakher Crown Bar 8000, and Al Fakher Crown Bar Big Cloud 8000 PRO. Our offer is aimed primarily at the European market, especially at end consumers. Orders can be placed for just one piece, with no minimum order quantities. The product descriptions on our website do not represent binding offers, but rather invite the customer to submit a binding offer (order). A contract is only concluded when we accept the order by confirming it via email.

3. Payment and payment methods

We accept a variety of payment methods to provide you with an easy and flexible purchasing process. Our accepted payment methods include:

  • PayPal
  • Credit card (Visa, MasterCard, etc.)
  • Bank transfer (SEPA)
  • ideal (for customers from the Netherlands)
  • Bancontact (for customers from Belgium)
  • Cryptocurrencies (e.g. Bitcoin, Ethereum)

Please note that some payment methods may depend on your country of residence.

4. Delivery and shipping

Our products are shipped from European warehouses, which usually has a delivery time of 3 to 7 working days possible within the EU. We offer free shipping for orders over €49.99 within Germany. For all further information on shipping costs and delivery times to other EU countries, please refer to our shipping conditions.

5. International shipping

We mainly supply the European market, including countries such as Germany, the Netherlands, Belgium, France, Spain, Italy and Poland. International orders outside the EU may be subject to additional customs and import charges, which must be paid by the customer. Please check your country's local regulations regarding the importation of e-cigarettes before ordering.

6. Use of the Products

The disposable e-cigarettes offered on our website are intended for use by adult consumers only. The sale of our products to minors is prohibited. The use of products containing nicotine can pose health risks. It is recommended to consult a doctor before use. Our products are not intended to diagnose, treat, cure or prevent any disease. By purchasing you confirm that you use the products at your own risk.

7. Right of withdrawal and returns

As a consumer, you have the right to cancel the contract within 14 days without giving reasons. To exercise your right of withdrawal, you must contact us ([email protected]) provide a clear explanation of your decision. Returns will only be accepted if the products are unused and in their original packaging. For detailed information on the returns process, please see our Returns Policy.

8. Disclaimer

We accept no liability for any direct or indirect damage arising from the use of our website or the products we sell. This includes, but is not limited to, lost profits, loss of data or any other damages resulting from the use of our products. We do not guarantee that our website will be available error-free or uninterrupted at all times.

9. Copyright and Intellectual Property

All content on this website, including text, graphics, logos, images and software, is the property of Al Fakher Welt or the respective trademark holders. Any use of the content, other than to purchase our products, requires our prior written permission.

10. Trademark Rights

All trademarks, logos and trade names used on this website are the property of Al Fakher Welt or their respective rights holders. Unauthorized use of these trademarks is strictly prohibited.

11. Changes to the Terms and Conditions

We reserve the right to change these terms and conditions at any time. Changes will apply from the time they are published on our website. It is the customer's responsibility to regularly inform themselves about any changes.

12. Final provisions

If individual provisions of these General Terms and Conditions are invalid, the validity of the remaining provisions will not be affected. The invalid provision will be replaced by a regulation that comes closest to the economic purpose of the invalid provision.

13. Applicable Law and Place of Jurisdiction

These general terms and conditions are subject to the law of the Federal Republic of Germany. The place of jurisdiction for all disputes in connection with these terms and conditions is our registered office.

14. Contact Information

If you have any questions or concerns, you can reach us at any time at the following email address: [email protected]. We are at your disposal!