FAQs

1. What brands of disposable e-cigarettes does Al Fakher World offer?
At Al Fakher World we are proud to offer a selection of premium Al Fakher disposable e-cigarettes, including popular models such as the Al Fakher Crown Bar 12000, Al Fakher Crown Bar 8000, Al Fakher Crown Bar Big Cloud 8000 PRO and Al Fakher Crown Bar Pro 8000. Our products are available in different flavors, which are among the most popular on the European market.

2. Is there a minimum order quantity?
No, from us you can buy each disposable e-cigarette individually, without a minimum order quantity. We primarily target retail customers and offer you maximum flexibility with your orders.

3. Which countries do you ship to?
We ship our products to almost all EU countries including:

  • Germany
  • France
  • Italy
  • Spain
  • Austria
  • Belgium
  • Netherlands
  • Sweden
  • Poland
  • Switzerland

Delivery time is usually between 3 and 7 working days as we ship our goods directly from European warehouses.

4. What payment methods do you accept?
We offer a variety of secure payment methods to make your purchase as easy as possible. This includes:

  • PayPal
  • Credit and debit cards
  • SEPA bank transfer
  • iDEAL (most popular payment method in the Netherlands)
  • Bancontact (most popular payment method in Belgium)
  • Cryptocurrencies (like Bitcoin)

5. How long does shipping take?
The delivery time within the EU is usually 3 to 7 working days. You will receive a shipping confirmation and tracking number once your order has shipped, so you can track your delivery at any time.

6. Are your products genuine?
Yes, we guarantee that all our products are 100% authentic. We source our disposable e-cigarettes directly from manufacturers or authorized retailers to ensure the quality and authenticity of our products.

7. Can I track my order?
Yes, once your order has shipped you will receive an email with a tracking number. This allows you to monitor the status of your delivery in real time.

8. Can I return or exchange items?
We accept returns or exchanges for products that are defective or damaged during shipping. If you have a problem with your order, please contact us within 7 days of receiving the goods and we will find a solution for you.

9. Do you offer customer service?
Yes, our customer support team is always available to answer your questions, whether about our products, orders or general concerns. You can email us at [email protected] to reach.

10. Are there discounts for bulk orders?
Because we primarily sell to retail customers, we do not currently offer special discounts for bulk orders. However, if you would like to order a larger quantity, please feel free to contact us and we will check whether we can make you a special offer.